Me-Dian Credit Union is poised to become the first financial services provider in Manitoba to offer a fully integrated and responsive online account opening solution for their personal and business members. In partnership with technology solution provider Celero, Me-Dian will be implementing a software solution developed by Canadian fintech ASAPP Online Solutions to better serve the needs of their existing members and enhance the credit union’s ability to gain new members through digital and mobile channels.
“Me-Dian Credit Union has established a strategic priority of expanding its services to those living in northern Manitoba,” says Glen Mazur, General Manager, Me-Dian Credit Union. “Our current and prospective members are underserved in the North, as full-range financial service providers are scarce due to geography and a perceived lack of demand in that region, specifically from Indigenous communities.
“Our current priority is to use technology to bridge the geographic divide. We want to better service existing members and demonstrate that Me-Dian is the financial services provider of choice by attracting new members through a fully integrated digital service experience. Our current and prospective members want to interact with Me-Dian where, when, and how they want. This requires the ability to open new accounts through any channel, and the option to move seamlessly from one channel to the next without starting the process over. This digital solution will not only help service northern Manitoba, but will be available to anyone in the province looking for a financial institution that aligns with the mission, vision, and values of Me-Dian.”
ASAPP allows both new and existing members of credit unions to open chequing and savings accounts and small business owners can also use ASAPP to open small business accounts. Compatible with mobile, tablet, laptop, and desktop environments, ASAPP’s software works on most browsers and can be used anywhere with a web connection - safely and securely.
As ASAPP’s sales and distribution partner in Canada, Celero works with clients like Me-Dian to identify their needs and implement a customized account opening solution representing the credit union’s unique brand and connection with the communities they serve.
“Our clients are looking for innovative fintech solutions to enrich their member service experience and provide increased opportunities to grow their business,” says Simon Vincent, Executive Vice President, Banking and Omnichannel Solutions for Celero. “Celero works to identify the best partners and solutions to enable a credit union’s digital transformation, and ASAPP’s account opening solution fits the bill for enhancing their digital capabilities.”
“The technology of ASAPP offers functionality and opportunities for customization that no other solution in Canada can match,” says J.R. Pierman, President, ASAPP Online Solutions. “Canadians are demanding this level of service and digital technology from their financial institutions. ASAPP is a game changer for credit unions and smaller banks, allowing them to open a virtual branch that is available 24 hours a day, seven days a week.“
Me-Dian expects to have the first phase of the account opening solution implemented in November 2017.
About Me-Dian Credit Union:
Me-Dian Credit Union is a modern, full-service financial co-operative that focuses on the Indigenous community within all of Manitoba. As a co-operative, the people who use our services - our members - are also owners and shareholders. Members have a say in how Me-Dian Credit Union operates. Me-Dian is responsive to the needs of members, no matter where they live or how they choose to access our services. For more information, visit www.mediancu.mb.ca.
Celero is a leading provider of Information Technology (IT) solutions to credit unions and other financial institutions across Canada and consistently ranked among the world’s top financial technology companies on the annual Fintech Forward Top 100 list. A full-service IT company, Celero provides complete banking solutions, IT planning, systems integration, hosting, support, and professional services as well as analytics solutions and expertise. Celero meets the unique needs of financial institutions and delivers world-class reliability and security through its Canadian-based data centres, employees, and operations. For more information visit www.celero.ca.
ASAPP delivers Canada’s most complete omni-channel account origination and loan auto-decisioning solution for retail and small business banking. ASAPP has been developed by industry professionals including digital marketing, banking, compliance, analytics and technology experts that have ensured every last detail has been covered. For more information, visit www.asappbanking.com.
Me-Dian Credit Union
Director Planning and Business Development
ASAPP Online Solutions