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Multilingual Member Experience

Different languages from the start.

Multilingual Member Experience

The bank.io OXP® | Omnichannel Experience Platform allows financial institutions to display the front-end UI/UX layer for Account and Lending Origination Feature Sets to members in multiple languages. This powerful feature allows a financial institution to deliver products not only across any channel, anytime, anywhere, but also in any language!

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Deliver more completed applications

The bank.io OXP® multilingual member experience allows financial institutions to deliver marketing promotional pages, featuring credit union branded pages for specific products (AOS & LOS) that match your existing marketing campaigns and that can be delivered in your preferred language. The multilingual member experience continues through the remainder of the member’s origination journey allowing for product selection, member data collection, and product approval messaging all in their native language driving a higher percentage of completed applications

 

Multilingual Product Selection

bank.io OXP® allows members to review and select products in their native language providing greater product feature clarity and conversion.

 

 

Deliver branded multilingual member journey

With bank.io OXP® your financial institution can deliver a complete member origination journey in their native language. This includes full lending approval communication allowing prospective members to clearly understand and accept offers and complete their application through to core banking integration.

 

 

Multilingual Product Approval

bank.io OXP® displays product approval results, including approved lending amounts and offered rates for lending products in multiple languages.

 

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